Reviews
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From 39 reviews
I highly recommend Groutsmith Jax. They showed up on time for every appointment. Everyone was diligent and professional. All work performed exceeded my expectations. I will use them again without hesitation!
Response from
Thank you for your 5-Star Review. We are happy to have exceeded your expectations. We strive to provide timely, professional and quality work. Thanks again, it means so much for our small business!
via
They came and did a nice job. We love the change in the color of our grout.
Response from
Thank you for your review. We are glad that we were able to achieve the color of your choice. It was our pleasure and we thank you for your patience and allowing us the opportunity to work with you!
via
First, they are prompt on arriving and do not waste time during the day day dreaming. They get right to work and are very meticulous with their work. I had considered laying down new vinyl plank over my old tile and worn grout floors, but… read more
Response from
Thank you for your review. We are proud of our dedicated technicians and their meticulous work ethic. It was our pleasure to make your floors look new again! We appreciate your business – Groutsmith JAX
via
My floors look great! I'm so impressed and he was very personable. I would definitely recommend them.
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Thank you so much for your 5-star review. We are proud of our techs work ethic and personable nature. Your business was much appreciated. Glad we could help!
via
Very professional. Did a great job in a timely manner
Response from
We are very pleased you are happy with our service and professionalism. Thank you for your 5-Star review. We appreciate your business.
via
Very friendly, flexible, and dedicated. Uses great app for scheduling and transactions.
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Thank you for your five-star review. We are glad you enjoyed our work and the experience from start to finish. It was our pleasure!
via
Groutsmith team arrived promptly and got straight to work. I fell in love with my home all over again. I would definitely recommend them to family and friends!
Response from
Thank you for your 5-star review. We appreciate your business and taking the time to share your experience. So glad we made you fall in love with your home all over again.
via
Very prompt, fair-priced, great results. Will use again without hesitation.
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Thank you for your review and 5 star rating, it was our pleasure. Glad you are happy with the transformation. We are proud of our skilled technicians and their prompt service. It means a lot to us.
via
Neil, Jesse, Tabitha were a wonderful crew. On time and straight to work. Each of them was friendly and courteous...taking time to explain their process and inviting me to inspect the work. They made 20 year old tile floors and baths look … read more
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It was our pleasure to bring back the beauty of your 20 year old tile & grout. We our proud of our crew's quality work and courteous nature. Thank you for sharing your experience, it means a lot!
via
I would recommend Groutsmith-friendly, professional and brought my tile grout back to life and looks so clean!
Response from
Thank you for sharing your experience. It was our pleasure to bring your tile and grout back to life!
via
They did a nice job. Colored and sealed grout in shower and bathroom floor. Looks very good. Thanks!
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Happy to have helped. We appreciate your five-star review.
via
The work they did was exactly as described. Our tile and new grout sealant looks like it did when we bought our home 5 years ago.
Response from
Glad to hear about your experience with Groutsmith Jacksonville. It always means so much to us to know our company meets our customers expectations. Thank you for your five-star rating.
via
Groutsmith is the epitome of replacing and cleaning tile. My floors are popping. I can't believe the transformation. And the technicians worked as if it was their floors.
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Thank you for your kind words and trusting Groutsmith JAX to rejuvenate your tile floors & grout. We are proud of our quality team and their dedication to our customers.😀
via
My floors are outstanding!!! They did a wonderful job. Very professional and aim to please.
Response from
We were happy to make your vision a reality! We will definitely post before and after photos of your floors. Thank you for your 5* review, it means a lot.
via
A great value for a big transformation.
Response from
So glad you valued our work! We are happy you are enjoying your transformed shower. Thank you for the 5* review. Much appreciated.
via
Great job. Took less than 2 hrs
Response from
Thank you for your review. It was a pleasure working in your home. We are definitely proud of our quick & efficient technicians!
via
Very pleased with their service of cleaning, repairing and sealing our grout and tile in 2 bathrooms. Looks like new. Professional and superior customer service from beginning to job completed. Thank you.
Response from
Happy to hear that you had a great experience from beginning to end. We our certainly proud of our team! It was our pleasure to rejuvenate your ceramic and travertine tiles to looking brand new! Thank you for your business and sharing your kind review.
via
Very professional company. Our bathroom shower looks brand new! Our technician did an amazing job!
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So happy we could help with your shower. Always proud of the work of our technicians. Thank you for sharing your review, it means so much!
via
Can't believe how good my floors now look.
Response from
Thank you for your review. It was our pleasure! Glad we could bring back the beauty of your tile floors and grout.
via
Had our tile floors cleaned and grout colored and sealed. Groutsmith Jacksonville did an excellent job and had a great crew who were professional and courteous. I will use them again if needed!
Response from
Glad we could help rejuvenate your floors. It was our pleasure! We will pass on your words to our crew – they definitely exemplify quality work & superior customer service. We strive to "make our customer's day a better day" one project at a time! Thanks again Ryan!
via
Fantastic crew and fantastic job!
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We are glad to hear our crew did a fantastic job on your tile & grout. We are proud of the quality service our team provides. Thank you so much for your review, it means so much to our small business.
via
Groutsmith came and did over 800 sq ft of tile and grout staining. They did an amazing job and my 20 year old floors look brand new! They were also very fun and pleasant folks and cleaned up after themselves. Pricing was competitive yet a … read more
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Thank you for trusting us...We are proud of our teams quality workmanship! Not only do we uplift the beauty of your floors, we try to uplift your spirt too! Thanks again, it was our pleasure to make your 20 year old tiles new again!
via
Professional job, friendly service.
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We are proud of our outstanding team for their professional and courteous service! Thank you, we appreciate your review!
via
OMG...I cannot believe how beautiful my floors turned out. They look brand new...like tile was just layed. I knew the grout was terrible but I had no idea the tile itself was discolored. After Neil and kayla finished cleaning the true color… read more
Response from
Thank you so much for taking the time to share your experience. As a small business your reviews mean so much! We are glad our team brought back the true beauty of your tiles and grout. It was our pleasure to help you fall in love with your floors again!
via
Neill (owner) made a special trip to bring more cleaner and his equipmemt to go over the floor and make sure it was as clean as possible.
Response from
Thank you for sharing your experience. We are proud of our quality workmanship and customer service. We are glad you are happy with your floors. Thanks again for posting, it means a lot to us!
via
Very thorough job and would highly recommend! Great customer service as well.
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We appreciate your review and are glad to hear our team did an outstanding job while providing great customer service. Thank you!
via
When it comes to bringing our floors back to life, no one does it better then Jax Groutsmith super tech Kali. Her knowledge and expertise is refreshing. Kali's customer service skills are simply outstanding. I highly recommend this team of … read more
Response from
Thank you for your kind words. We are glad your floors are looking beautiful. Our technician Kali takes pride in making your tile & grout looking its best!
via
Kailey did a fantastic job cleaning the grout ,re-grouting where necessary, replacing the caulk, and color sealing the grout in our bathtub area. It looks like new. Thank you.
Response from
We are proud of Kali's workmanship! Thank you for sharing your experience. It was our pleasure!
via
Great attention to detail. Very professional and respectful of our home. My 20 year old grout looks brand new!
Response from
Thanks for trusting us! It was our pleasure to bring back the beauty of your tile & grout. We are happy to hear our technicians quantify what we strive for every day 'Quality & Respectful Service'. Thanks again, your kind words mean so much!
via
I can't believe how beautiful are finished shower is. Groutsmith did an absolutely awesome job resurfacing the tile. Its like a brand new shower. We are so pleased!
Response from
It was our pleasure to make your shower look brand new. Thank you for trusting us! We hope you enjoy your restored resurfaced shower for years to come.
via
Grout Cleaning and Color Sealer Job Looks WONDERFUL! We recently had the professionals from Groutsmith Jacksonville clean the grout in all the tiled areas of our 16 year old home and they then applied a color sealer. They did an excellent … read more
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Glad to hear the news! We are proud of our professional team and we thank you for sharing your experience, it makes us smile to know we made you happy. Thanks so much!
via
David and Kali did great! Very professional and affordable company. My floors and counter top look amazing.
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Thank you, it was a sincere pleasure working in your home. It makes our day a little brighter to know we can help customers just like you.
via
Thank you posted on fb tile looks great The tile in our home is fifteen years old and was transformed to look new. The people explained the process and care instructions. Would recommend to anyone
Response from
Thank you for sharing your review. Not only is it important to us that we restore & rejuvenate your tiles and grout to their youthful beauty, but to inform on proper care. Using our proprietary cleaners will help maintain the beauty of your tile and grout for years to come! Thank you once again for trusting Groutsmith JAX!
via
Very professional and reasonably priced.
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Thank you for your review. It was our pleasure to rejuvenate and protect your grout with our color penetrating sealer on your floors and master shower. It always makes for a better day to hear our customers are happy with what we do!
via
Groutsmith Jacksonville made my tile and grout look even better than new, as Neill recolored it. My grout was 23 years old and had never been professionally cleaned. Neill worked alone and like a Trojan. My experience with Daina & Neill far… read more
Response from
Thank you for your review and sharing your experience with us. We strive to deliver an exceptional service and are glad you are enjoying your tile & grout surfaces! Maintaining with our proprietary speciality cleaners will keep your tiles & grout looking beautiful for years to come. Thank you once again for your kind words, it was our pleasure!
via
I put my house on the market and once all the floors where done professionally by Groutsmith my house sold fast. We often don’t pay much attention to the floors, even the realtor/agent told me not to do the floors. However, Groutsmith … read more
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It was our pleasure to get your tile floors looking beautiful for showing. Happy to hear that we were able to WOW potential buyers!
via
I had the guys out to color seal my grout right after I moved in. My grout was black and stained and made my whole floor look disgusting. After they worked their magic it made my floors look brand new. I would definitely use these guys … read more
Response from
Moving can be a stressful time. We are so happy to have helped get your tiles looking new again!
via
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The Groutsmith - Jacksonville
7643 Gate Pkwy, Suite 104-643 Jacksonville, FL, 32256 (904) 510-8750 groutsmithjax@gmail.com |
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Business Hours
Monday to Friday: 09:00 am -05:00 pm Saturday and Sunday: Closed |
